2026 Highlights

Cameras & Devices

From plugged in to recording, without manufacturer software or per-camera logins.

Camera Onboarding & Reconfiguration

Bring any camera to its best settings - whether it was installed today or years ago, on DHCP or a static IP.

Automatic Configuration. TetherBoxes apply recommended optimal stream settings (bitrate, codec, profile, framerate, resolution) to any compatible camera. No opening each camera's IP one by one, no learning a different manufacturer's software for every brand on site - what used to be hours of per-camera setup happens automatically. Works on already-commissioned cameras too, bringing them in line with recommended settings regardless of how they were originally set up. Requires native camera APIs (Hikvision, Merit-Lilin, Homaxi and many others) or ONVIF. Visual indicators flag configuration issues with clear explanations, and a "Disable Defaults" toggle keeps manual control where needed.

Bulk changes. Select multiple cameras with checkboxes (including select all), then apply settings - active mode, credentials, recording mode, schedule, notifications, cloud - across an entire site in one operation, or delete them together. Site-wide configuration changes that were once camera-by-camera now take a few clicks.

Activation. Brand-new, unconfigured cameras and recorders can be activated straight from the cloud. Devices flagged as requiring activation show an Activate button next to their IP on the Devices page; a single click sets a secure password and sensible defaults.

Static IP assignment. A new Network section on the camera API tab handles addressing for sites that want it. Auto-Assign moves a camera onto the next free address on the private 192.168.88.x network in one click, isolating it from the customer LAN so it can only be reached via the TetherBox. IP, netmask, gateway and DNS can also be set manually for non-standard addressing. After applying, a confirmation dialogue explains the camera will reboot and reconnect within about two minutes. DHCP cameras work fine without this step.

Professional Monitoring

Built for Alarm Receiving Centres and remote monitoring stations.

Monitoring Strip for ARCs

A new workflow designed for Alarm Receiving Centres (ARCs) and remote monitoring stations. When operators close an event that still has active analytics or motion, instead of disappearing immediately, the event moves to a Monitoring Strip on the right side of the screen - alerting operators to ongoing activity and allowing them to reopen with one click. See the Monitoring Station Operator Guide for the complete workflow.

Dramatically fewer events: By keeping events open while activity continues, a single event covers what would previously have generated multiple separate events - sites that showed thousands of events now show hundreds.

ARC Performance Reports

Pre-aggregated daily reports for Alarm Receiving Centres showing event handling, operator performance, and camera activity. Trends page displays 60-day charts for events and response times. Day details show KPIs, hourly breakdowns, operator tables, and busiest cameras with direct links.

See ARC Performance Reports for full documentation.

Control Room Slowdown Diagnostics

New internal diagnostic tooling enables TetherX support to instantly investigate operator-reported slowdowns. In alarm receiving and control room environments, real-time operation is paramount - seconds matter when key holders or police need to be contacted during serious events. Issues that previously took hours or days to diagnose now take seconds.

Operators simply provide a 5-10 minute time window in their local timezone. Diagnostics then analyse rate limiting, temporary IP bans, server errors, TetherBox updates, service health, VPN connectivity, and request patterns across all system layers.

See Q1 2026 release notes for full details on all diagnostic capabilities.

Health Monitoring

Proactive care: spot problems before they become outages.

Proactive Fault Detection

Automatically flags units with frequent reboots (>1 in last 2 days) or unstable connections (>1 reconnect in last 2 days) with clear counts and investigation links. Health Reports highlight units requiring attention - frequent reboots suggest UPS issues, frequent reconnects indicate network instability.

Health Report Redesign

Health Report email completely redesigned with colour-coded health tables - Critical Issues (red), Noteworthy (orange), Suggestions (blue), and Monitored Devices (purple). Each issue type links directly to the affected resource and relevant help documentation. Includes a comprehensive legend explaining all 19 issue types covering TetherBoxes, cameras, drives, and monitored network devices.

Third-Party Uptime Monitoring

Every TetherBox now has a public, passwordless probe endpoint that returns HTTP 200 when the unit is genuinely reachable and healthy, or a 5xx error when it is not. Point Uptime Kuma, Uptime Robot or any HTTP monitor at it, alert on non-200 status, done.

See Uptime Monitoring for setup examples and the full list of supported tools.

Platform & Workflow

Your platform, your way: faster everyday operations.

Redesigned Tables

Every data table in the platform has been rebuilt from the ground up. Columns can be resized by dragging edges, reordered by drag-and-drop, and shown or hidden. Your preferences are remembered per table so the layout is always how you left it. Server-loaded tables support export to CSV or Excel. Camera tables feature model images and colourful letter avatars for quick visual identification, with inline editing and row-click to open details.

Events & Playback

See exactly what happened, and find it faster.

Richer Event Classification (in progress)

Events are being reorganised around the specific behaviour that triggered them, not just "motion". Fifteen meaningful categories keep PPE violations separate from vehicle violations separate from number-plate detections separate from environmental alarms, so filters and notifications target exactly what you care about.

Supports the richer TetherBox-AI output: specific vehicle violations (speeding, wrong way, red-light), PPE checks (helmet, hard hat, safety vest, mask), access control events (plate allowed / denied / guest), and demographic analytics where the camera provides them.

The help page listing every event type now regenerates itself whenever new detections are added, so customers always see the current capability without waiting for documentation updates.

Event Player

A fully redesigned player with continuous, gapless playback across the entire event, replacing the previous one-recording-at-a-time limitation. Recording segments dropped from 60 seconds to 10 for faster downloading and scrubbing.

Scrub with instant thumbnail previews of the best snapshots, a timeline filmstrip showing what happened every 5 seconds, precise wall-clock timestamps, variable-speed playback, and inline or fullscreen modes. Automatic error recovery skips past corrupt video segments without interrupting playback.

See Q1 2026 release notes for full details.

Documentation

Help and developer resources, built right into the platform.

Platform Knowledge Base

Full knowledge base built into the platform - browse Cameras, TetherBoxes, integrations, and troubleshooting without leaving your workflow. Hashtag-based search with instant filtering, contextual help links where needed, and user comments on every article (staff moderated). Submit feature requests, bug reports, device compatibility requests, and offline reports with unique reference numbers for tracking.

Interactive API Documentation

Replaced the static API documentation with an interactive API explorer served directly from the platform. The documentation uses your deployment's actual domain, so white-label customers see their own URLs, not hardcoded defaults. A comprehensive API Getting Started guide covers authentication setup, authorisation flow, and rate limits.

AI Insights

Intelligence built-in: advanced AI analysis for your installations.

AI Drive Health Analysis

AI-powered drive health analysis compares SMART metrics from installation against current readings, combined with drive specifications, temperature trends, system workload, and reboot history. Identifies degradation trends and potential failures before they occur.

Delivers actionable reports with health status, estimated remaining life, and recommended actions.

More AI Insights coming soon for TetherBox health and performance.

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