Table of Contents

Pre-Flight Checklist

Before heading to site for a TetherX installation, ensure you have everything required for a successful deployment. This checklist covers requirements for both new installations and connections to existing systems.

All Installations

Essential Requirements

TetherBox Unit

  • Ensure correct model for the installation (TetherBox, Pico, or Giga)
  • Verify unit is activated and assigned to the correct company

Device Credentials

  • Usernames and passwords for all Cameras
  • NVR/DVR login credentials
  • Router/switch admin credentials
  • Alarm panel codes (if applicable)

Tip: We cannot connect to Cameras, DVRs/NVRs, or alarms without correct credentials. Verify access before leaving for site.

Internet Connection

  • Broadband, WiFi, or 4G router
  • Minimum 2 Mbps upload speed, 10 Mbps recommended
  • 20+ Mbps upload for optimal performance with multiple cameras

Warning: The system operates without Internet for local recording, but Internet is required for initial provisioning and remote access.

Access Equipment

  • Laptop, tablet, or smartphone
  • Web browser for configuration

New IP Camera Installations

Cameras

  • Compatible IP cameras (check compatibility list)
  • Verify cameras support ONVIF and/or RTSP streams

Network Equipment

  • PoE switch with sufficient ports for:
    • All cameras
    • TetherBox connection
    • LAN/router uplink
    • Consider 20% spare capacity for future expansion
  • Cat5e or Cat6 ethernet cables (various lengths)
  • Cable management supplies

Power Requirements

  • Adequate power capacity for PoE switch
  • Consider UPS for critical installations

Existing DVR/NVR Installations

Compatibility Verification

Network Access

  • Spare network port on the same LAN as the NVR/DVR
  • TetherBox does not connect directly to the NVR/DVR but needs its own switch port

Documentation

  • Manufacturer and model names
  • Supplier contact details (in case firmware updates are needed)
  • Current network diagram (if available)

Optional Considerations

Network Bandwidth

Recording Quality vs Bandwidth:

  • 1080p camera: 2-4 Mbps upload per camera
  • 4K camera: 8-15 Mbps upload per camera
  • Calculate total: (cameras × bitrate) for cloud recording requirements

Storage Capacity

For storage capacity planning and hardware recommendations, see Storage Requirements.

Power and UPS

Critical Installations:

  • UPS recommended for 24/7 operations
  • Size UPS for PoE switch + TetherBox + router
  • Minimum 2-hour runtime recommended
  • Consider battery backup for cameras in critical areas

Post-Installation Testing

Before leaving site, verify:

  • [ ] All cameras recording locally
  • [ ] Cloud backup functioning (if enabled)
  • [ ] Live view accessible remotely
  • [ ] Motion detection configured and tested
  • [ ] User accounts created and tested
  • [ ] Mobile app access verified
  • [ ] Email alerts configured and tested
  • [ ] Network stability confirmed (30+ minutes uptime)

Support Resources

Last updated: January 14, 2026